Workflow Academy - Make your work flow - Current and upcoming sessions

Lisa Holenstein · ‎12-12-2023

2024 Workflow Academy Banner.png

In this comprehensive Platform Academy video series, we'll delve into the transformative world of workflow automation, empowering you to build, monitor, and optimize efficient workflows with ease. Join us as we explore the core tools of ServiceNow's Workflow Automation suite, including:

Flows: Streamline repetitive tasks and enhance efficiency with our intuitive drag-and-drop workflow creation tool.
Decision Tables: Eliminate manual data entry and maintain consistency across your organization with our powerful decision-making tool.
Playbooks: Connect previously siloed steps and gain a holistic view of your business processes.

Upcoming Sessions
Break for Knowledge!	https://knowledge.servicenow.com/
Past Sessions
	Q2 Workflow Academy live - Workflow Automation at Knowledge 24 Join us at Knowledge 24 in Las Vegas! https://sn.works/K24workflows
	Custom Playbook Activities - Workflow Academy #04 (April 11th, 2024) Join me for a live chat on April 11, 2024 to learn how to create custom activity definitions for your playbooks and how to get started editing activity UI layouts in UI Builder.
	What's new in the Washington DC release for Workflow Automation? Learn what's new for Workflow Automation in the Washington DC release.
	Decisions in Service Catalog Flows - Workflow Academy #03 Learn how to use Decision Tables when creating automation for your Service Catalog fulfillment.
	Workflow Studio - Workflow Academy Shorts #02 Learn how to navigate the new, unified builder experience to build flows, actions, decision tables, and playbooks!
	Flow and Action Error Handling - Workflow Academy #02 Learn how to build robust flows, subflows, and flow actions and catch errors early!
	Flow Diagramming - Workflow Academy Shorts #01 Learn how to build flows and subflows in the diagram view!
	Best of Workflow Automation 2023 - Workflow Academy #01 This episode is now available on YouTube. Find all resources and links in the community post.