Workflow Automation at Knowledge 24 - Session Highlights

[Lisa Holenstein]

If you're joining us at Knowledge in just a few weeks, make sure to come by the Platform area in the center of the show floor to meet our Now Platform experts! To make it easier to find sessions about Workflow Automation topics, led by Customers and ServiceNow experts, I created this list of sessions for you.

Knowledge

Session	Title	Speaker	Product
LAB2048	Workflow Studio for end to end process development	Jason Lefever, Adam Golab, Tara Fisher	Workflow Studio, Flows, Playbooks, Decision Tables
SES1748	Transform Data into Actionable Insights with Now Platform’s Cutting-Edge Analytics Experience	Robert-Jan Barmentloo	Platform Analytics, Flows
SES2035	Elevate Workflow Automation with Workflow Studio and Now Assist	DJ Patel	Now Assist, Workflow Studio
SES2042	Easily create end-to-end digital workflows with Workflow Automation	Brian Bimschleger, Jake Burman	Workflow Studio, Flows, Playbooks, Decision Tables
SES2271	ServiceNow and an integrated contact center transform Food Bank’s ability to serve	Tina England, Jen Gareis	Playbooks
SES2373	Goldman Sachs journey to an autonomous SOC: Guided incident response playbooks	Brent Smith, Meha Halabe	Playbooks
SES2514	Utilities Connections Management	Suman Saurav, Surbhi Bansal	Playbooks
SES2976	Transforming supplier collaboration at Boeing	Bryan Zigler, Jennifer Petty	Playbooks

Now Learning

Session	Title	Speaker	Product
NLL1425	Unleash the power of AI technology and streamline your workflow with Now Assist	Jason Nichols, Wael Tarhouni	Now Assist, Workflow Studio, Flows, Virtual Agent
NLL1427	Generative AI integration for efficient Now Platform development tools	Lisa Shuman, Darren Halliday	Now Assist, Workflow Studio, Flows

CreatorCon

Session	Title	Speaker	Product
CCL1033	Build generative AI-powered workflows with the GAI Controller	Victor Chen	Now Assist, Virtual Agent, Flows
CCL1051	Harness decision tables to supercharge workflows	Sudharsan Raman, Alberto Alvarado	Decision Tables
CCL1062	Workflow Studio: One-stop hub to build playbooks, flows and decision tables	Praneeth Gurramkondu, Aditya Ramamurthy, Deepta Sud	Workflow Studio, Flows, Playbooks, Decision Tables
CCL1066	Press start for brilliance: Harnessing Gen AI’s potential in Flow Designer	Thomas Belkowski, Lisa Holenstein	Now Assist, Flows
CCL1067	Press continue for excellence: How developers elevate Gen AI-generated flows	Lisa Holenstein, Andrew Barnes	Workflow Studio, Decision Tables, Flows
CCL1068	Playbook Experience: Player 2 has entered the Portal!	Jason Lefever, Alberto Alvarado	Workflow Studio, Playbooks, Playbook Experience, Service Portal
CCL1114	Integration Hub Spokes: Build once and use everywhere	Sugandh Rakha, Akhilesh Kondra	Flows, Playbooks, Integration Hub, Spoke Generator
CCL1270	Bring the power of playbooks to the people who need it most	Carleen Carter, DJ Wolfson	Playbooks, Playbook Experience, Service Portal
CCB1106	ServiceNow Studio: Your new home for developers	Chiarng Lin, Chris Haas	Developer Studio, Workflow Studio
CCB1128	Decision tables: Your Swiss army knife for business logic	Soeren Maucher	Decision Tables, Flows
CCB1220	Transforming Workflow Automation with ServiceNow's latest innovations	Jingfei Chen, Deepta Sud	Now Assist, Workflow Studio
CCB1252	Zero to infinity: A journey to automation with no-code and no experience!	Tanvi Gokhale, Earl Duque	App Engine Studio, Flows

Keynotes