Decisions in Service Catalog Flows - Workflow Academy #03 (March 14th, 2024)

[Lisa Holenstein]

Welcome to the Workflow Academy!

In this comprehensive Platform Academy video series, we'll delve into the transformative world of workflow automation, empowering you to build, monitor, and optimize efficient workflows with ease.

Join us as we explore the core tools of ServiceNow's Workflow Automation suite to build flows and subflows, playbooks, and decision tables on the Now Platform. Find all upcoming and previous sessions here.

About this session

In this academy session, we’ll look at different ways to use Decision Tables when creating automation for your Service Catalog fulfillment.

This session is available on the Now Community YouTube Channel.

After watching the video, we'd love your feedback. Please fill out this short survey and leave your comments and questions here on the Community or the YouTube video!

https://sn.works/wfa/s/2403

Resources and Links

Workflow Automation Adoption Survey

https://sn.works/workflow/survey/a

2023 Workflow Automation Playlist

https://sn.works/platformacademy/workflow

Center of Excellence

https://sn.works/CoE

Dynamic Subflows with Decision Tables
https://sn.works/CoE/FD/DynamicFlowDecision 
DecisionTableAPI
https://sn.works/CoE/DecisionTableAPI 
Flow Designer Approvals
https://sn.works/CoE/FlowApproval