Next Experience Academy: Upcoming and Recorded Sessions

[Ashley Snyder]

 Center of Excellence / Next Experience Academy

Click on the topic for a quick recap, including the recording of the session as well as a pdf of the presentation and any related resources. We also have a YouTube playlist for our recordings as well.

Join us on the 3rd Wednesday

of every month at 11:00am EST!

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Overview

Join us for our series of live sessions focused on Next Experience topics such as Next Experience UI, UI Builder, Next Experience Components, Configurable Workspaces, and more. We will be hosting this live series with guests from our engineering and product teams to deliver you the information you need on all things Next Experience such as concepts, best practices, guidance, and answering your questions live.

For more information on Platform features such as Automated Test Framework (ATF), Instance Scan, Upgrade Center, Source Control, CICD, and Creator Workflows topics such as App Engine (creating custom apps on the now platform, managing Citizen development programs), and Automation Engine (Workflows and Integrations) be sure to check out the Past and Future sessions for the Platform Foundation Academy.  Link to the Next Experience YouTube playlist

Upcoming Sessions

Brief break during Knowledge 2024 - Check out the Agenda builder for more info on our sessions!

Next Academy: July 17th, 2024

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Recorded Sessions

	April 17th, 2024 - Session #19: Everything you need to know to get started Are you unsure of where to start in this playlist? Regardless of whether you are new in our ecosystem or have been a 10 year veteran, you might be lost on where to start with regards to Next Experience, Workspaces and UI Builder. Well Good News Everyone! This session is going to be a great starting point for everyone to get up to speed on where we came from and where we are now with the Next Experience. Join us for a refresher or to learn more about ServiceNow's awesome UI framework!
	March 20th, 2024 - Session #18: What's new for UI Builder: Washington DC Edition Join us for a first look at what's coming in Vancouver for UI Builder!
	February 21st, 2024 - Session #17: What's new for Experiences: Washington DC Edition Join us for a first look at what's coming in Washington DC for Experiences! Now including Agent Chat, Sidebar, AWA, Next Experience and Theme Builder!
	January 17th, 2024 - Session #16: Standard Record Page Join our Next Experience Academy to learn more about the Standard Record Page.
	November 15th, 2023 - Session #15: Guided Tours in Workspaces Join our Next Experience Academy to unlock the full potential of ServiceNow's workspaces. Discover how guided tours can now seamlessly enhance your workspace experience, new in Vancouver!
	October 18th, 2023 -  Session #14: How to Build Workspaces from Scratch In this session, we will provide steps and guidance for building configurable workspaces from scratch. We strongly recommend using an existing workspace or App Engine Studio to create a custom workspace, but there are circumstances and use cases where you may need to build a workspace from scratch.
	September 20th, 2023 - Session #13: What's new in Vancouver: UI Builder edition Join us for a first look at what's coming in Vancouver for UI Builder!
	August 16th, 2023 - Session #12: What's new in Vancouver: Next Experience edition Join us for a first look at what's coming in Vancouver for Next Experience!
	July 19th, 2023 - Session #11: Workspace and UI Builder Tips and Tricks Join us for a quick lesson full of tips and tricks for working with UI Builder and Workspaces! There'll be plenty of awesome information that you've been looking for like how to add a playbook tab to a record page, adding user experience analytics to UIB and more!
	June 21st, 2023 - Session #10: What you need to prepare to turn on Next Experience in Vancouver Did you hear? Next Experience UI is getting turned on by default in Vancouver! Join us to find out what this means for you, what steps you can take to prepare, and more!
	April 19th, 2023 - Session #9: Architecture and Configurable Workspaces Join us for a conversation on Architecture and Configurable workspaces!
	March 15th, 2023 - Session #8: User Experience Analytics for Next Experience Join us and the ServiceNow User Experience Analytics team for an overview of User Experience Analytics and how it can be used with Next Experience for your organization. We'll explore the User Experience Analytics dashboard and how you can visualize metrics and interactions to better understand the user experience on your instance and create more intuitive journeys for your users. There will be time for Q&A at the end of this session.
	February 15th, 2023 - Session #7: What's new in Utah for Next Experience/UI Builder We'll be discussing all of the new features coming out for the Next Experience UI such as favorites grouping, multi-menu filtering (and more) and UI Builder in this session alongside of some live demos of the features!
	January 18th, 2023 - Session #6: Introducing Theme Builder Join us for our first session of 2023! We will be discussing an exciting new feature coming out in Q1, Theme Builder! Special guest and Senior Inbound Product Manager, Jacqui Luis will be showing us how to auto-generate themes easily, edit themes, and preview/manage themes with Theme Builder.
	November 16th, 2022 - Session #5: Next Experience Readiness Checker In this session we'll cover our newest tool to get you ready for your Next Experience activation, the Next Experience Readiness Checker. This tool scans for usage of unsupported and soon to be deprecated features and makes recommendations. We'll also cover some other activation best practices as well. This will be our last session of 2022 and we'll return in 2023!
	October 19th, 2022 - Session #4: New in Tokyo: Inline Editor for Next Experience Dashboards In this session you'll learn about our new In-line Editor for Next Experience dashboards. Dan Kane from the Platform Analytics and Reporting team will provide an overview and demo.
	September 21st, 2022 - Session #3: New in Tokyo: Overview of Sidebar This session features Samyuktha Reddy from the Conversational Interfaces team to discuss a new feature for Tokyo, Sidebar. Sidebar is a new agent to agent chat features where agents can collaborate on records.
	August 17th, 2022 - Session #2: Overview of UI Builder and Tokyo Highlights In this session Brad Tilton and Ashley Snyder discuss the new enhancements for UI Builder in the Tokyo release, such as when to use UI Builder versus the Service Portal, Page Creation, Presets and Controllers, and more.
	July 20th, 2022 - Session #1: Next Experience Academy Kickoff and Overview This is the kickoff session for the Next Experience Academy series. This session will cover an overview of Next Experience, as well as new Tokyo features.
	April 14th, 2022 - Activating Next Experience UI This session covers considerations for activating Next Experience, how to prep your organization for enabling a new user interface, and how to activate Next Experience in San Diego.
	March 31st, 2022 - What's new in the San Diego Release for Next Experience? This session covers the San Diego release of Next Experience such as Unified Navigation, Landing Pages, and how Next Experience allows users to work with Workspaces all in one browser tab.
	January 20th, 2022 -  Introduction to Next Experience This session covers an overview of the initial launch of Next Experience as well as some Rome release features for UI Builder.